Privacy policy

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Privacy Policy

Last updated: March 26, 2026

FXTradeKing ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform.

1. Information We Collect

We collect the following information when you register and use our platform:

  • Account data: Name, email address, phone number, username
  • Payment data: Transaction references (we do not store card numbers)
  • Usage data: Login activity, signal views, trading activity on our platform
  • Communication preferences: Telegram ID, WhatsApp number (for signal delivery)

2. How We Use Your Information

We use your information to:

  • Deliver trading signals via your chosen notification channels
  • Process subscription payments and manage your account
  • Send service updates, security alerts, and newsletters (with your consent)
  • Improve our platform and user experience
  • Comply with legal and regulatory obligations

3. Data Sharing

We do not sell your personal data. We may share data with trusted third-party service providers (payment processors, SMS/WhatsApp delivery services) solely to provide our services. All third parties are contractually bound to handle your data securely.

4. Data Security

We employ industry-standard encryption and security measures to protect your data. Passwords are hashed and never stored in plain text. Access to personal data is restricted to authorised staff only.

5. Your Rights (GDPR)

If you are located in the European Economic Area or UK, you have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@fxtradeking.com.

6. Cookies

We use cookies to maintain session state and improve your experience. See our Cookie Policy for details.

7. Data Retention

We retain your data for as long as your account is active, or as required by law. You may request deletion of your account and associated data at any time.

8. Contact

For privacy-related queries, contact our Data Protection Officer at privacy@fxtradeking.com.

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